Information used to arrange a rental
A reservation request asks for your name, email address, international phone number, pickup and return details, cart selection and quantity. A hotel name is required when you choose Hotel as a pickup or return location. Arrival information and additional notes are optional. These details help Rio show and email your full quote, record your acceptance, arrange the rental, contact you about changes, and provide booking messages. Please avoid adding sensitive information in free-text notes. If you follow a registered partner booking link, Rio also records its referral code on your request to measure referrals. That code does not change your quote or give the partner access to your guest details.
Booking messages and service providers
Your requested full quote, acceptance confirmation, arrival reminders, cancellation notices and a feedback request are transactional rental communications. A feedback request is eligible only after staff mark a rental as completed. Database, hosting and email providers process information needed to operate the reservation service. Payment details are not collected on the website.
Cookies, storage and website analytics
Customers do not need an account to reserve. Staff sign-in uses an essential session cookie. Google Analytics loads automatically on public pages to measure visits and rental request steps. Private full-quote and acceptance pages are excluded. Booking events exclude guest names, email addresses, phone numbers, hotel names, private reservation links and rental or guest details in URL queries. Public campaign URLs may contribute validated campaign tags and advertising click identifiers for traffic attribution. Advertising storage and personalization are disabled.
Zoho SalesIQ loads automatically on public customer pages, including the reservation request form. Its chat launcher is available on informational pages and hidden during booking to keep the request controls clear. The app does not call visitor-name or email APIs or pass guest form fields to Zoho; the provider receives its ordinary page context and handles messages you choose to enter in chat. Staff, API, private reservation, management, confirmation and preview pages do not load these services.
Hotel links and Expedia search
Some accommodation links are affiliate links: Rio may earn a commission if you book through them. Hotel bookings, prices, availability and payments are handled by the accommodation provider or Expedia, separately from your Rio golf cart request.
Embedded Expedia search loads on hotel guide pages as you approach the form. Your browser connects to Expedia, which receives the usual browser request information and handles the dates, guests and searches you enter under its privacy information. Rio does not pass your golf cart reservation contact details to this search form.
Keep your private reservation link safe
Your full quote and confirmation use a private reservation link. The quote email also contains this link. Anyone with that link may view the quote and limited booking details, and may be able to accept the quote, so do not post it publicly. Contact Rio if you believe the link has been shared unintentionally.
Contact and data requests
For a question about your personal information, correction or deletion request, contact info@riobelizegolfcartrental.com. Include your reservation reference where relevant, but do not send a password or payment card information. Rio may need to verify your identity and keep records required for the rental or applicable obligations.
Contact Rio if you would like details about the services that process your reservation information or how long that information is kept.